Customer service

Return of goods

We kindly ask you to fill in the enclosed return slip. Please also provide your name and order number.
The purchase amount will be credited no later than 7 days after we have received your returned items.

Exchange of items
If you wish to exchange your item(s), we need you to return the item(s), and place a new order for new items.

The return shipping costs will be borne by you.

We only accept return of items bought through this webshop.

Contact us


If you have challenges with your LEGO toys, please contact LEGO® Customer Service here


When you purchase LEGO Wear we want you to be satisfied. That’s why we’re ready at the phone all week days from 9:00 to 15:00 (GMT+1). We are ready to help you if you have questions.

You may contact customer service at +45 96 27 55 20.
You can also write us an email:

You may contact customer service per email:  if you have questions, comments, or feedback. 

Rønnevej 1
7400 Herning
VAT no.: 38235311